Terms of Service – Catcheaze

Welcome to Catcheaze. By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions
By using this website, you agree to these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Acceptance
All orders placed through our website are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion, including suspected fraudulent or unauthorized orders.

3. Pricing & Changes
All product prices are subject to change at any time without prior notice. Price adjustments may occur due to changes in cost price, market conditions, or shipping-related expenses such as fuel charges.

4. Shipping Policy

  • We deliver all across Pakistan
  • Estimated delivery time is 3–5 working days.
  • Shipping charges and delivery offers (including free shipping or extended delivery options) may vary depending on ongoing promotions or campaigns.

5. Returns & Exchanges
We offer returns under the following conditions:

  • Return requests must be made within 3 days of receiving the product.
  • The product must be unused and in good condition.
  • Items should not be damaged, altered, or affected by the customer.

6. Refund Policy
Refunds are provided only if the product meets return eligibility criteria and is not damaged due to customer handling. Refund approval is subject to product inspection after return.

7. Product Accuracy
We strive to display product images as accurately as possible. However, slight variations in color or appearance may occur due to lighting and screen differences.

8. User Responsibility
Users are expected to use the website responsibly. We reserve the right to restrict or block access to any user found misusing the platform.

9. Limitation of Liability
We are not responsible for delays, losses, or damages caused by courier services or external factors beyond our control, including weather conditions, logistics issues, or national circumstances.

10. Governing Law
These Terms of Service are governed by the laws of Pakistan.

11. Contact Information
For any questions regarding these Terms of Service, you may contact us through:

  • WhatsApp support
  •  Email address
  •  Official website contact page

By using our website and placing an order, you agree to these Terms of Service.