Privacy Policy – Catcheaze

At Catcheaze, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect
When you place an order or interact with our store, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

This information is necessary to process your orders and provide a smooth shopping experience.

2. Payment Information
We do not store or process your payment details directly. All payment transactions are securely handled by Shopify and its trusted payment partners, ensuring a safe and encrypted checkout process.

3. Use of Customer Information
Your personal data is used strictly for:

  • Processing and delivering your orders
  • Communicating order updates and confirmations
  • Providing customer support

Your shipping details may be shared with our courier partners only for the purpose of delivering your order.

4. Marketing Communication
We respect your privacy and do not send promotional emails or marketing messages without your consent. Any future marketing communication will only be sent if you choose to opt in.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze performance. These may include tools such as Shopify analytics, Facebook Pixel, and Google tracking services. These tools help us understand customer behavior and enhance our services.

6. Data Protection
We take appropriate security measures to protect your personal information. Your data is kept confidential and is never sold, rented, or shared with third parties for commercial purposes.

7. Location of Data Processing
Our business operates in Pakistan, and your data may be processed and stored in accordance with applicable local regulations.

8. Age Restriction
Our website is accessible to all users; however, we recommend that individuals under the age of 16 use the site under parental guidance.

9. Contact Information
For any questions regarding this Privacy Policy or your personal data, you can contact us through our official website or WhatsApp support channel.

By using our website, you agree to the terms outlined in this Privacy Policy.